What this is
Customers on this list receive no agent-initiated communication.
Every outbound mail from Lena, Marcus, Priya, David, or Aisha
checks this list before sending. The authoritative source is the
ERPNext Customer record's AI Workforce — Opt out
checkbox; the gateway mirrors that here hourly. You can also add
or remove rows manually below — those won't be overwritten by the
ERP sync.
Status
Total opt-outs
—
From ERP sync
—
Manually added
—
Last ERP sync
—
Add a customer to the opt-out list
Use this when a customer asks to be removed by phone, email, or meeting. ERP-managed opt-outs should be set in ERPNext directly.
Active opt-outs
| Customer | Email key | Source | Reason | Added | |
|---|---|---|---|---|---|
| Loading… | |||||